7jj7 Privacy Policy
Your privacy matters to us. This policy explains clearly how 7jj7 handles your personal information and what choices you have as a player in Bangladesh.
Introduction
7jj7 ("we", "us", "our", "Platform") is committed to protecting the personal information of all players who use the 7jj7 website at https://7jj7.pro. This Privacy Policy sets out in detail the types of personal information we collect, the purposes for which we use that information, the conditions under which we may share it with third parties, the period for which we retain it, and the rights available to you in relation to your personal data.
This Privacy Policy applies to all visitors, registered users, and players who access or use the 7jj7 platform in any capacity, whether through a web browser, mobile device, or any other means of access. It covers data collected directly from you, data collected automatically through your use of the platform, and data received from third-party sources where applicable.
We encourage you to read this Privacy Policy carefully and to contact us at [email protected] if you have any questions about how we handle your personal information. Your continued use of the 7jj7 platform following any update to this policy constitutes your acceptance of the revised terms.
Privacy at a Glance
Information We Collect
7jj7 collects personal information in three principal ways: information you provide directly to us during registration and account management, information collected automatically as you use the platform, and information received from third-party payment processors and identity verification partners. We collect only the information that is necessary for the purposes described in this policy.
Information you provide directly:
- Registration details: full legal name, date of birth, mobile phone number, and any additional identity information required for KYC verification.
- Financial information: payment method details associated with deposits and withdrawals (e.g. bKash account number, Nagad account number, bank account details), transaction amounts, and transaction history.
- Account credentials: username and encrypted password. We never store your password in plain text.
- Support communications: any messages, queries, or complaints you submit to 7jj7 support via email or any on-platform messaging channel.
Information collected automatically:
- Device and browser information: device type, operating system, browser type and version, screen resolution, and unique device identifiers.
- Usage data: pages visited, games played, bet amounts, session duration, in-game actions, and navigation paths through the platform.
- Log data: IP address, access timestamps, referring URL, and error logs generated during your session.
- Cookie data: session cookies, preference cookies, and analytics identifiers. See the Cookies section below for full details.
Information from third parties:
- Payment processor data: transaction confirmation, payment status, and fraud-check results returned by bKash, Nagad, Rocket, Upay, and partner banking institutions.
- Identity verification data: results and status from third-party KYC verification service providers where age or identity verification is processed externally.
How We Use Your Information
7jj7 uses the personal information it collects for specific, lawful purposes only. We do not use your information for any purpose that is incompatible with the purposes described in this policy. The primary purposes for which we use your personal information are:
- Account creation and management: registering your account, verifying your identity and age (21+ requirement), and maintaining the security and integrity of your account.
- Payment processing: processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer; detecting and preventing fraudulent transactions; reconciling payment records.
- Platform delivery: providing access to casino games, cricket betting, slots, and all other platform features; personalising the gaming experience based on your preferences and play history.
- Legal compliance and responsible gaming: complying with applicable laws and regulations; enforcing the 21+ age restriction; administering responsible gaming tools including deposit limits and self-exclusion.
- Customer support: responding to your queries, complaints, and account requests; maintaining records of support interactions for quality assurance.
- Platform security and fraud prevention: detecting and investigating suspicious activity, preventing unauthorised account access, and maintaining the overall security of the platform and its players.
We will not use your personal information for unsolicited direct marketing without your prior consent. If we do send you promotional communications, they will relate to 7jj7 offers and platform updates only, and you will be given a clear way to opt out of receiving further communications at any time.
Legal Basis for Processing
We process your personal information on one or more of the following legal bases, depending on the specific processing activity:
- Contractual necessity: processing required to fulfil our obligations under the Terms & Conditions you accepted at registration, including account management, payment processing, and platform delivery.
- Legal obligation: processing necessary to comply with applicable laws, including age verification (21+ requirement), anti-money-laundering obligations, and fraud prevention requirements.
- Legitimate interests: processing for purposes of platform security, fraud detection, and improving the quality of our services where these interests are not overridden by your rights and interests.
- Consent: where we rely on your consent for a specific processing activity (such as sending promotional communications), you may withdraw that consent at any time by contacting us at [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Sharing Your Information
7jj7 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share your personal information with third parties only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.
- Payment processors: we share the minimum necessary financial and identity information with bKash, Nagad, Rocket, Upay, and partner banking institutions solely for the purpose of processing your deposits and withdrawals.
- Identity verification providers: we may share identity and age verification data with third-party KYC service providers where external verification is required to satisfy our legal obligations under the 21+ age restriction policy.
- Law enforcement and regulators: we may disclose personal information to law enforcement agencies, government authorities, or regulatory bodies where we are legally required to do so, or where we reasonably believe disclosure is necessary to prevent fraud, money laundering, or other illegal activity.
- Technical service providers: we may share limited technical data with infrastructure, hosting, security, and analytics providers who process data strictly on our behalf under contractual data-processing agreements that prohibit independent use of your data.
In the event of a merger, acquisition, or sale of all or part of 7jj7's business assets, player data may be transferred to the acquiring entity as part of that transaction. In such circumstances, we will take reasonable steps to ensure that the receiving entity maintains privacy protections equivalent to those described in this policy.
We never sell your personal data. All third-party data-sharing arrangements described above are governed by binding contractual agreements that restrict the use of your data to the specific purpose for which it was shared. 7jj7 remains responsible for ensuring that any third party we work with handles your data in accordance with applicable privacy standards.
Cookies & Tracking Technologies
7jj7 uses cookies and similar tracking technologies to operate the platform, remember your session preferences, and understand how players interact with the site. Cookies are small text files stored on your device by your browser. We use the following categories of cookies:
- Strictly necessary cookies: these are essential for the platform to function correctly. They maintain your logged-in session, preserve security tokens, and enable core features such as the game lobby, balance display, and payment flows. You cannot opt out of strictly necessary cookies while using the platform.
- Functional cookies: these remember your preferences such as language settings and display options so that the platform behaves consistently across sessions. Disabling functional cookies may reduce the quality of your experience.
- Analytics cookies: these collect aggregated, anonymised data about how players use the platform — such as which pages are visited most frequently and where users encounter errors. This data helps us identify improvements. Analytics cookies do not identify you personally.
You can manage or delete cookies through your browser's settings at any time. Note that disabling certain cookies may affect the functionality of the 7jj7 platform. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation. 7jj7 does not currently respond to browser "Do Not Track" signals, as there is no industry-agreed standard for how such signals should be interpreted.
Data Retention
7jj7 retains your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods we apply depend on the type of information and the purpose for which it is held. As a general rule: active account data is retained for the duration of your account's existence plus a minimum period of five years following account closure to satisfy legal record-keeping obligations; transaction records are retained for a minimum of five years from the date of the transaction in accordance with applicable financial regulations; support and communication records are retained for two years from the date of the last interaction; analytics and log data is retained in anonymised form for up to twelve months.
When personal information is no longer required and the applicable retention period has expired, 7jj7 will securely delete or anonymise that information in a manner that prevents recovery. If you request deletion of your data before the end of the applicable retention period, we will delete or anonymise the data to the extent permitted by law, and will inform you of any portions that must be retained to satisfy a legal obligation.
Your Rights Over Your Personal Data
Subject to applicable law and certain limited exceptions, you have the following rights in relation to the personal information 7jj7 holds about you. To exercise any of these rights, please contact us at [email protected] with your request. We will respond within a reasonable timeframe and in any event within 30 days of receiving a verifiable request.
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Right of AccessYou have the right to request a copy of the personal information 7jj7 holds about you, along with information about how it is used and with whom it is shared.
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Right of RectificationYou have the right to request that 7jj7 correct any personal information held about you that is inaccurate, incomplete, or out of date. Some corrections can be made directly within your account settings.
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Right of ErasureYou have the right to request that 7jj7 delete your personal information in certain circumstances — for example, where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. This right is subject to our legal retention obligations.
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Right to Restrict ProcessingYou have the right to request that 7jj7 restrict the processing of your personal information in certain circumstances, such as while the accuracy of the data is being contested or while an objection to processing is being assessed.
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Right to ObjectWhere 7jj7 processes your personal information on the basis of legitimate interests, you have the right to object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, or the processing is required for the establishment, exercise, or defence of legal claims.
To exercise any of your rights, contact us at [email protected] (plain text address — not a clickable link). Please include your registered mobile number and a description of your request. We may ask you to verify your identity before processing your request to protect your account security.
Data Security
7jj7 takes the security of your personal information seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include SSL encryption for all data in transit, secure storage with access controls, regular security audits, and staff training on data protection practices. All payment data exchanged with bKash, Nagad, Rocket, and Upay is processed over encrypted channels in accordance with the security requirements of those payment providers.
While 7jj7 takes all reasonable precautions to protect your personal information, no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. If you have reason to believe that your account has been compromised or that your personal information has been accessed without your authorisation, please contact us immediately at [email protected]. We will investigate any reported security incident promptly and take appropriate remedial action.
Children's Privacy & Age Restriction
The 7jj7 platform is strictly intended for use by adults aged 21 years and above. We do not knowingly collect personal information from any person under the age of 21. Registration on the 7jj7 platform requires the user to confirm that they meet the minimum age requirement, and age verification may be requested at any point during the account lifecycle. If 7jj7 becomes aware that personal information has been collected from a person under 21, we will take immediate steps to delete that information and close the associated account without notice.
Parents and guardians are responsible for monitoring their children's internet usage. If you believe a person under the age of 21 in your household has registered an account with 7jj7 or provided personal information to us, please contact us immediately at [email protected] so we can take appropriate action.
Updates to This Privacy Policy
7jj7 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this policy, the updated version will be published on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the 7jj7 platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes.
If you have any questions, concerns, or complaints about this Privacy Policy or about 7jj7's data-handling practices, please contact our support team at [email protected]. We are committed to resolving privacy concerns in a timely and transparent manner and will respond to all privacy-related enquiries within 5 business days on Bangladesh Standard Time (UTC+6).
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